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onepageatatimeI ordered a pen roll last week, so I can keep them a little safer, carry them around with me (and have them in something so that if there is an Ink Incident, that it doesn't end up ruining everything in my purse). And so today, I started looking into that order. (I say starting, but I have been checking the order on the web site at least once per day.) And was annoyed that I hadn't received any indication of it shipping yet.
I re-checked the item's page, which mentioned a 2-3 business day leadtime, because everything is made-to-order, with a phrase about some custom orders possibly takiing "a little longer." That felt a little vague to me. I started thinking about whether and when to attempt to contact the business I ordered from. I was leaning to not yet (mostly because of the hassle), but I kept digging. Part of that was figuring out how many days since I'd ordered it. For whatever reason, I didn't calculate that from the web site version of the order, I went back to my email and found the order confirmation email. (I think I was also searching to make sure I hadn't missed an email from them.) And I found that it had been, not counting the day I ordered, six business days.
But then I noticed something else in the message: There, they say to allow 5-7 business days. Whew!
I'm also somewhat annoyed. Because this web site allowed me to customize four or five different things about my item, so it's legitimately custom. (One of those was the number of pens it will hold, another was the size of pens it will hold, and the others were color/fabric choices.) So what business do I have expecting the lightning fast shipping times that the Billionaire's Smirk and its Prime service have accustomed me to? None whatsoever. (Even setting aside that the bookstore that now ships everything gives themselves enough loopholes and wiggle room that they no longer provide service as good as that which made them famous.)
To be fair, I don't know whether the billionaire deserves the blame on this one. It might also be the differences between shipping in the US and shipping in Canada. Canada Post has long been poorer than USPS. A large part of that is the combination of a smaller population and a larger country. It's expensive to ship things in those circumstances. I don't remember ever having Saturday delivery in Canada. (A quick Google suggests that they stopped that in 1982 in rural areas and earlier in other rural areas and in all cities.)
But I think fast shipping and online has made some of us… entitled. I hear some people (especially younger people) complain about television advertising as if it were the end of the world, to the point where they can't understand that some people would make the trade of watching ads in order to pay less money for a service. I understand not liking ads, there are some services I pay for their no-ad tier, but others, I don't. It depends on price. If the difference is small, I'm more likely to pay it. (I also wonder how many of these people aren't price-conscious because they're using the logins of friends and family members instead of paying for things themselves, either because they're part of a household or because they're cheap.)
I knew when I ordered this that it wouldn't come Amazon-fast. And I am slightly annoyed by the 2-3 business days still showing on the item's page and the 5-7 business days in my order confirmation email. But… mostly I'm annoyed at myself and my impatience. I'm sure it will come. And if I don't hear anything, I'll try to contact them in about a week or so.
I re-checked the item's page, which mentioned a 2-3 business day leadtime, because everything is made-to-order, with a phrase about some custom orders possibly takiing "a little longer." That felt a little vague to me. I started thinking about whether and when to attempt to contact the business I ordered from. I was leaning to not yet (mostly because of the hassle), but I kept digging. Part of that was figuring out how many days since I'd ordered it. For whatever reason, I didn't calculate that from the web site version of the order, I went back to my email and found the order confirmation email. (I think I was also searching to make sure I hadn't missed an email from them.) And I found that it had been, not counting the day I ordered, six business days.
But then I noticed something else in the message: There, they say to allow 5-7 business days. Whew!
I'm also somewhat annoyed. Because this web site allowed me to customize four or five different things about my item, so it's legitimately custom. (One of those was the number of pens it will hold, another was the size of pens it will hold, and the others were color/fabric choices.) So what business do I have expecting the lightning fast shipping times that the Billionaire's Smirk and its Prime service have accustomed me to? None whatsoever. (Even setting aside that the bookstore that now ships everything gives themselves enough loopholes and wiggle room that they no longer provide service as good as that which made them famous.)
To be fair, I don't know whether the billionaire deserves the blame on this one. It might also be the differences between shipping in the US and shipping in Canada. Canada Post has long been poorer than USPS. A large part of that is the combination of a smaller population and a larger country. It's expensive to ship things in those circumstances. I don't remember ever having Saturday delivery in Canada. (A quick Google suggests that they stopped that in 1982 in rural areas and earlier in other rural areas and in all cities.)
But I think fast shipping and online has made some of us… entitled. I hear some people (especially younger people) complain about television advertising as if it were the end of the world, to the point where they can't understand that some people would make the trade of watching ads in order to pay less money for a service. I understand not liking ads, there are some services I pay for their no-ad tier, but others, I don't. It depends on price. If the difference is small, I'm more likely to pay it. (I also wonder how many of these people aren't price-conscious because they're using the logins of friends and family members instead of paying for things themselves, either because they're part of a household or because they're cheap.)
I knew when I ordered this that it wouldn't come Amazon-fast. And I am slightly annoyed by the 2-3 business days still showing on the item's page and the 5-7 business days in my order confirmation email. But… mostly I'm annoyed at myself and my impatience. I'm sure it will come. And if I don't hear anything, I'll try to contact them in about a week or so.